BoilerFaultCodes.com
FE96 Low Warning

Your boiler is having trouble communicating with the outdoor sensor that helps it adjust to the weather, which may affect its efficiency and temperature control.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: External sensor fault

What causes this fault?

This fault occurs when the boiler loses its connection to the sensor mounted on the outside of your home. It usually happens because the sensor itself has failed due to water ingress or because the external wiring has become damaged or corroded over time.

This fault is often noticed during the transition into autumn or winter when the boiler relies more heavily on the sensor to calculate the heat needed for the home.

Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

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Protect yourself from future repair bills

A boiler cover plan would cover faults like FE96 — no call-out fees, no surprises.

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