BoilerFaultCodes.com
612 High Lockout

Your boiler's fan is not reaching the required speed, which means the system cannot safely clear exhaust gases and will not fire up.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Clas HE Evo CombiClas He Evo SystemE-Combi EvoE-system EvoClas net one combiClas one combiClas system one

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan isn't spinning fast enough to safely push exhaust fumes out of the flue. The most common reasons are a buildup of debris inside the fan mechanism, a loose electrical connection, or a failing motor that can no longer maintain the correct speed.

Typical repair cost £180-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 612 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Could it be time for a new boiler?

If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes