BoilerFaultCodes.com
E.01 – .20 High Lockout

Your boiler has switched itself off because it has become too hot inside, likely due to water not flowing correctly or a faulty internal sensor.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Maximum flue gas temperature reached. No circulation or sensor fault.

What causes this fault?

This fault occurs when the internal temperature of the boiler rises dangerously high, triggering a safety shut-off to prevent damage. The most common reason is that water isn't moving through the system quickly enough to carry heat away, often due to a pump failure or a blockage. It can also be caused by a build-up of debris inside the heat exchanger that prevents efficient heat transfer.

Typical repair cost £120-350 (including labour)

DIY fix possible

Check that your home's radiator valves are fully openEnsure your system pressure is between 1 and 1.5 bar on the pressure gaugeTry resetting the boiler by turning the selector switch to 'R' for five seconds

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like E.01 – .20 — no call-out fees, no surprises.

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