BoilerFaultCodes.com
E125 High Lockout

Your boiler has detected that hot water isn't moving through the system properly, which is causing it to shut down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Primary water circulation error

What causes this fault?

This fault occurs when the water inside the boiler gets too hot too quickly because it isn't being pumped away effectively. The most common reasons are a seized internal pump, a physical blockage in the pipework, or air trapped within the system preventing proper flow. It can also be triggered if there isn't enough water pressure to allow the circulation to take place.

This fault is more frequent in autumn when heating systems are first turned on after being idle all summer, which can cause the internal pump to seize.

Typical repair cost £150-£350 (including labour)

DIY fix possible

Check that your system pressure is between 1 and 1.5 bar on the pressure gauge.Ensure all radiator valves and any isolation valves under the boiler are fully open.Listen for air trapped in the system and bleed your radiators if necessary.

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