Your boiler is not receiving any electricity and has completely powered down.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: No power
What causes this fault?
This fault occurs when the boiler's electrical supply is completely cut off, preventing the control system from functioning. The most common reasons are a tripped circuit breaker in your fuse box, a blown internal fuse on the boiler's circuit board, or a failure of the printed circuit board itself.
DIY fix possible
Check if your home has had a power cut or if a fuse has tripped in your main consumer unit.Ensure the boiler's isolation switch (usually a white fused spur near the boiler) is turned on.Check if your prepaid gas or electricity meter has run out of credit.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
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Baxi Solo is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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