BoilerFaultCodes PILOT GOES OUT WHEN GAS KNOB IS RELEASED High
Your boiler is failing to stay lit because it cannot detect that a flame is present, causing it to automatically shut off the gas supply for your safety.
Call an engineer soon
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: GAS CONTROL KNOB NOT FULLY HELD IN; THERMOCOUPLE NOT IN TIP OF PILOT FLAME; FAULTY THERMOCOUPLE OR CONNECTION LOOSE; FAULTY THERMO-ELECTRIC VALVE; STEMCO OVERHEAT FAILING; LOOSE SPADE CONNECTION ON STEMCO; PILOT FLAME TOO SOFT
Typical repair cost £120-220 (including labour)
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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