Red lockout indicator bulb (9 24) High
Your boiler has failed to light the flame properly and has intentionally shut itself down for safety reasons.
Call an engineer soon
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: If a flame is not detected, after 8 seconds, the security solenoid closes and shuts off the gas.
Typical repair cost £150-250 (including labour)
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like Red lockout indicator bulb (9 24) — no call-out fees, no surprises.
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Chaffoteaux System 40 60 is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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