Your boiler's internal computer has detected an electronic fault and has stopped working to protect itself.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Controller 041049G – internal error
What causes this fault?
This fault occurs when the boiler's main control board experiences an internal hardware failure, essentially causing the unit's 'brain' to malfunction. The most common reason is life-expired electronic components or a voltage surge that has damaged the delicate circuitry on the printed circuit board. In some cases, loose or damaged wiring between the internal components can also trigger this computer error.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like A62 — no call-out fees, no surprises.
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Ferroli Modena HE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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