BoilerFaultCodes.com
A02 High Lockout

Your boiler thinks it sees a flame even though it hasn't started the burner yet, which is a safety conflict that prevents it from running.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame detected with the burner off – electrode defective main board defective

What causes this fault?

This fault occurs when the boiler's internal sensor detects an electrical signal mimicking a flame before the heating cycle has actually started. This is usually caused by a carbon-coated or damaged electrode sending a 'false' signal, or moisture and debris on the burner assembly interfering with the detection system.

Typical repair cost £120-£350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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