BoilerFaultCodes.com
05 High Lockout

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Overheat fault

What causes this fault?

This fault occurs when the water inside the boiler reaches an unsafe temperature, triggering a safety sensor to cut the power. The most common reasons are a pump failure that stops water from moving or a blockage in the heat exchanger that traps heat inside the unit.

This issue is more frequent when the heating is first turned on after summer, as pump components can seize up during long periods of inactivity.

Typical repair cost £120-£350 (including labour)

DIY fix possible

Check that all radiator valves are open and not turned off.Ensure there is enough water pressure in the system (typically between 1 and 1.5 bar).Press the reset button on the control panel once the boiler has cooled down.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 05 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm 18si 24ci is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes