Your boiler has stopped working because it cannot accurately measure the temperature of the water leaving the unit.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Flow NTC fault
What causes this fault?
This fault occurs when the internal sensor responsible for monitoring the heat of the water leaving the boiler fails to send a reliable signal to the main control board. The most common reason is that the sensor has physically degraded or developed an electrical short, meaning the boiler shuts down as a safety precaution because it no longer knows if the water is at a safe temperature.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
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A boiler cover plan would cover faults like F00 — no call-out fees, no surprises.
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