BoilerFaultCodes.com
F25 High Lockout

Your boiler has switched itself off because the waste gases are getting too hot, which is usually caused by a lack of water circulating through the system.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flue gas temperature too high

What causes this fault?

This fault occurs when the internal sensors detect that the exhaust gases are getting dangerously hot, triggering a safety shutdown to prevent damage. The most common reason is that heat isn't being carried away from the burner quickly enough, usually because the water isn't circulating properly or there is a blockage within the boiler's pipework.

Typical repair cost £150-£350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like F25 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm Flexicom 18sx is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes