BoilerFaultCodes.com
S.97 High Lockout

Your boiler is temporarily pausing to check if there is enough water pressure before it starts up, which is preventing your heating and hot water from running.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Water pressure sensor check is running, demand (DHW or heating) is blocked

What causes this fault?

This fault occurs when the boiler's internal computer tries to verify there is enough water pressure to run safely but fails to get a clear reading. The most common reason is a failing or blocked water pressure sensor that provides inconsistent data, causing the system to pause as a safety precaution.

Typical repair cost £120-220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like S.97 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm Flexicom 18sx is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes