BoilerFaultCodes.com
S.10 Low Information

Your boiler is not showing an error, but is simply indicating that it is currently operating to provide hot water to your taps or shower.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: domestic hot water demand

What causes this fault?

This code appears when the boiler’s internal sensors detect that a hot water tap or shower has been turned on somewhere in your home. It isn't a fault, but rather a status message confirming the boiler is successfully diverting energy to heat your water. If you see this when no taps are running, it could indicate a dripping tap or a minor internal sensor issue.

Typical repair cost £0 (including labour)

DIY fix possible

Check if any hot water taps are slightly open or drippingMonitor the display; the code should change once you turn off the hot waterNo action is required if hot water is currently being used

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