BoilerFaultCodes.com
S.34 Low Information

Your boiler has detected very cold temperatures and is running briefly to prevent the internal pipes from freezing.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: frost protection active (Priority 4)

What causes this fault?

This occurs when the boiler's internal sensors detect that the water temperature has dropped below 5°C. To protect itself from damage, the boiler automatically fires the burner to circulate warm water until the internal temperature reaches a safe level. This is a normal safety function rather than a mechanical failure.

This code is almost exclusively seen during the winter months when external temperatures drop low enough to affect the pipework inside the boiler.

Typical repair cost £0 (including labour)

DIY fix possible

Ensure your thermostat is turned up to a normal room temperatureCheck that any radiator valves in cold rooms are openWait for the boiler to finish the cycle; it will clear automatically once the internal temperature rises

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like S.34 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm Flexicom cx is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes