BoilerFaultCodes.com
Neon 3 NOT lit High Lockout

Your boiler has stopped working because it cannot confirm that the internal fan is safely clearing waste gases from the system.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Air flow proving fault - that is fan or air pressure switch.

What causes this fault?

This fault occurs when the boiler's safety sensors cannot detect a steady flow of air through the unit. While the fan might be spinning, a blockage in the plastic tubes, a build-up of dirt, or a failing motor prevents the system from proving it is safe to ignite. Because the boiler cannot guarantee that harmful exhaust fumes are being pushed outside, it shuts down as a safety precaution.

This issue often surfaces during the first cold spell of autumn when a fan that has been idle over summer struggles to spin up to the required speed.

Typical repair cost £120-£280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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