Your boiler has switched itself off because it has either gotten too hot or it failed to light the flame correctly.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Check water system for overheating or ignition failure
What causes this fault?
This fault happens when either the boiler’s internal temperature has exceeded safe limits or the burner has failed to light after several attempts. It is often triggered by a lack of water flow preventing heat from leaving the boiler, or an issue with the electrical spark that starts the flame.
This issue often appears during the first cold snap of autumn when a pump that has been sitting idle all summer fails to start up.
DIY fix possible
Check that your gas supply is turned on at the meterEnsure all radiator valves are open and there is water in the systemPress the reset button on the front control panel to see if the boiler restarts
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like Indicator: Reset/Standby lit — no call-out fees, no surprises.
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Glow-worm Hideaway 40B 50B 60B FF is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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