BoilerFaultCodes.com
Reset neon flashing slowly and Burner ON flashing fast High Lockout

Your boiler has stopped working because its internal sensors or control board have detected an electrical communication problem and it can no longer monitor the temperature safely.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Faulty thermistor or Faulty PCB

What causes this fault?

This fault occurs when the boiler's internal thermometer, known as a thermistor, fails to send a clear electrical signal back to the main control board. The most common reason is that the sensor has degraded over time or the electronic board has developed a fault, preventing the system from safely monitoring the water temperature.

Typical repair cost £140-£350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

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Protect yourself from future repair bills

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