BoilerFaultCodes.com
Reset neon lit and Burner ON flashing High Lockout

Your boiler has detected a general operating fault and has shut itself down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Failure has occurred. Reset boiler by turning temperature control to Off, waiting 30 seconds and then on.

What causes this fault?

This fault occurs when the boiler's internal computer detects a failure in the sequence required to keep the burner running safely. The most common reason is that the boiler has failed to spark correctly or the gas valve isn't releasing fuel as expected, forcing the system to shut down to prevent unburnt gas from building up. It can also be triggered by a faulty control board that is no longer communicating correctly with the safety sensors.

Typical repair cost £120-350 (including labour)

DIY fix possible

Turn the temperature control knob to the 'Off' position.Wait for at least 30 seconds.Turn the temperature control knob back to your desired setting.

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