Your boiler has tried to light itself several times without success and has now locked itself for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: After a pre-set time if ignition has not taken place the boiler will shutdown. The control will conduct a purge before the ignition system will operate to light the boiler. If the lighting sequence fails after repeating twice more (four attempts total), the boiler will shut down with these indicators.
What causes this fault?
This fault occurs when the boiler's control system attempts to light the burner but cannot detect a stable flame after several attempts. The most common reasons are a lack of gas reaching the burner, a dirty or worn ignition electrode that cannot create a spark, or a failing gas valve that isn't opening correctly.
This issue often surfaces during the first cold snap of autumn when the boiler is worked harder after being dormant throughout the summer.
DIY fix possible
Check that your gas meter is turned on and other gas appliances are working.Press and hold the reset button for several seconds to allow the boiler to restart the ignition sequence.Ensure the external flue vent on the outside wall is not blocked by debris or leaves.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like Reset/Standby indicator permanently ON and Burner On indicator flashing fast (8 Hz) — no call-out fees, no surprises.
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