BoilerFaultCodes.com
LED 1 (RESET) ON, LED 2 (BURNER LIT) OFF High Lockout

Your boiler has stopped trying to light for safety reasons and needs a manual reset to attempt to start again.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Non - Volatile Lockout

What causes this fault?

This fault occurs when the boiler has tried to light several times but has failed to detect a flame, causing the system to shut down for safety. The most common reasons include a lack of gas reaching the burner, a worn-out ignition spark, or a sensor failing to tell the control board that the flame is actually lit.

This issue can be more frequent during the first cold snap of autumn when internal components that have been idle over summer suddenly fail under the strain of constant operation.

Typical repair cost £90-280 (including labour)

DIY fix possible

Locate the reset button or dial on the front control panel.Press the reset button or turn the control knob to 'Reset' and then back to your desired setting.Wait up to 2 minutes to see if the burner light (LED 2) comes back on.

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Protect yourself from future repair bills

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