Your boiler's main internal computer has stopped working correctly and cannot communicate with the system.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: PCB Failure
What causes this fault?
This fault occurs when the main electronic brain of the boiler suffers a hardware failure or a breakdown in its internal circuitry. The most common reason is general wear and tear of the electrical components over several years, which eventually prevents the board from sending signals to start the ignition process.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like LED 1 (RESET) Slow Flashing (2Hz), LED 2 (BURNER LIT) OFF — no call-out fees, no surprises.
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