BoilerFaultCodes.com
Software Error High Lockout

Your boiler's internal computer brain has encountered a glitch or failure and is struggling to run its operating system.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Software Error

What causes this fault?

This fault occurs when the boiler's internal control board suffers a critical hardware failure or data corruption, preventing it from executing its safety checks. The most common reason is age-related degradation of the electrical components on the circuit board, which eventually stops the 'brain' of the boiler from processing instructions correctly.

Typical repair cost £280-450 (including labour)

DIY fix possible

Switch the boiler's electrical power supply off at the fused spur switchWait for approximately 60 secondsSwitch the power back on and see if the error clears

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Protect yourself from future repair bills

A boiler cover plan would cover faults like Software Error — no call-out fees, no surprises.

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