BoilerFaultCodes.com
Neon 3 NOT lit High Lockout

Your boiler has stopped working because it cannot confirm that the internal fan is safely clearing waste gases from the system.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Air flow proving fault - that is fan or air pressure switch.

What causes this fault?

This fault happens when the boiler's safety system cannot detect a steady flow of air through the unit. It is usually caused by a fan that has seized over time or an air pressure switch that has failed to send the signal that waste gases are being safely removed. In some cases, bits of debris or moisture can block the small plastic tubes that monitor air flow, preventing the boiler from firing up.

This issue often surfaces during the first cold spell of autumn when a boiler that has been idle all summer is suddenly forced to work at high speeds.

Typical repair cost £120-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like Neon 3 NOT lit — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm Space Saver 30 40 50 is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes