BoilerFaultCodes.com
Neon1 High Lockout

Your boiler has lost power because of an electrical issue or a blown fuse inside the control unit.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Fault with mains supply or PCB fuse

What causes this fault?

This fault occurs when the boiler's internal computer loses electrical power, preventing the system from starting up at all. The most common reason is a blown fuse on the circuit board, which often happens due to an unexpected power surge or a failing internal component causing an electrical short.

Typical repair cost £120-£280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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