Your boiler's main control board has lost communication with its internal identity chip, effectively meaning the boiler has forgotten which model it is and cannot operate.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: PCB personality chip fault
What causes this fault?
This fault occurs when the boiler's main control board loses its connection to the identity chip that tells it how to operate correctly. The most common reason is a hardware failure within the printed circuit board (PCB) or a loose connection to the data chip, often caused by age or electrical wear. In some cases, this can also happen after a replacement part has been installed but not correctly coded to the specific boiler model.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like F70 — no call-out fees, no surprises.
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Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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