Your boiler has detected a problem with the internal sensor that monitors the temperature of your heating water, meaning the system cannot run safely.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Central heating thermistor/wiring fault
What causes this fault?
This fault occurs when the boiler's control board loses communication with the sensor that measures the temperature of the water in your radiators. The most common reason is that the sensor has physically failed or 'drifted' out of its correct electrical range, but it can also be caused by loose or corroded wiring connections between the sensor and the main circuit board.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 06 — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Glow-worm Xtrafast 96 120 is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.