BoilerFaultCodes.com
F16 High Lockout

Your boiler thinks it sees a flame before it has even started the ignition process, which is preventing it from running for safety reasons.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame detection fault (Flame detected before ignition).

What causes this fault?

This fault occurs when the boiler's sensors detect a flame signal at a time when there shouldn't be one, such as during the initial startup checks. The most common reason is a faulty flame sensing electrode that is sending a false signal, or a carbon buildup that is allowing electricity to leak across the sensor. In some cases, the main control board may be malfunctioning and incorrectly interpreting signals from the burner.

Typical repair cost £120-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like F16 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Glow-worm Xtramax HE is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes