BoilerFaultCodes.com
AIR FLOW FAULT High Lockout

Your boiler has stopped working because it cannot safely exhaust fumes or confirm that the internal fan is moving air correctly.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Check fan rotates. Replace if necessary. Check pressure switch. Replace if necessary. Replace detection probe.

What causes this fault?

This fault occurs when the boiler's safety system cannot confirm that the fan is successfully clearing combustion gases from the unit. The most common reasons include a mechanical failure of the fan motor, a blockage in the flue pipe, or a faulty sensor that is incorrectly reporting a lack of airflow. Without this constant flow of fresh air, the boiler shuts down to prevent dangerous fumes from building up.

This issue can occur more frequently during periods of high winds, which can create back-pressure in the flue and interfere with the air pressure switch readings.

Typical repair cost £180-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like AIR FLOW FAULT — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Ideal Concord CXC 48 116 is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes