Your boiler’s internal computer has encountered an electronic glitch or hardware failure and cannot operate safely.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: BOARD ERROR
What causes this fault?
This fault occurs when the boiler's internal control board suffers an electronic failure or losing communication with its sensors. It is often caused by a component on the circuit board wearing out over time or damage from an electrical power surge.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
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