BoilerFaultCodes.com
ERROR CODE 6 High Lockout

Your boiler is having trouble measuring the temperature of your hot water, likely meaning you won't have any hot water available.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: DHW THERMISTOR FAULT

What causes this fault?

This fault occurs when the sensor responsible for monitoring your hot water temperature has failed or is sending incorrect electrical signals back to the main control board. Over time, these sensors can degrade due to constant heat cycles or internal corrosion, leading the boiler to shut down for safety because it can no longer regulate water temperature correctly.

Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like ERROR CODE 6 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Ideal Icos HE is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes