BoilerFaultCodes.com
00 Low Information

Your boiler is working perfectly fine and is simply waiting for you to turn up the thermostat or turn on a hot tap.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Standby, no demand for heat present.

What causes this fault?

This status occurs when the boiler is powered on and ready to work but hasn't received a signal to start heating. It means your thermostat is currently set lower than the room temperature, or no one has turned on a hot water tap yet. As soon as you request heat, the code will change and the boiler will fire up.

This code is more frequently seen in the summer months when the central heating is turned off and the boiler only wakes up for occasional hot water use.

Typical repair cost £0 (including labour)

DIY fix possible

Check that your room thermostat is turned up higher than the current room temperatureEnsure your heating programmer or timer is set to 'On'Turn on a hot water tap to see if the code changes to 'd' or 't'

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 00 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes