BoilerFaultCodes.com
2S01 Low Information

Your boiler is notifying you that it has been configured to be controlled by a single external timer or thermostat wire rather than a smart system.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: 1x Switched Live Mode selected.

What causes this fault?

This code appears because the boiler has been electronically told to look for a single basic control wire to turn the heating on and off. It often happens after a power cut, a system reset, or if a new smart thermostat has been installed incorrectly, causing the boiler's internal settings to mismatch the physical wiring. Rather than a broken part, it is simply the boiler asking for clarification on how it should receive its instructions.

Typical repair cost £80-120 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

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Protect yourself from future repair bills

A boiler cover plan would cover faults like 2S01 — no call-out fees, no surprises.

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