Your boiler has detected a problem with the sensor that monitors the temperature of the water returning to the unit, causing it to stop working for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Return Thermistor Fault
What causes this fault?
This fault occurs when the boiler's control board receives an incorrect or missing signal from the sensor that measures the temperature of the water coming back from your radiators. The most common reason is that the sensor itself has developed an electrical internal failure, or the wiring connecting it to the main control board has become loose or damaged.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like F05 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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