BoilerFaultCodes.com
Flow Thermistor Fault High Lockout

Your boiler has detected that a temperature sensor is not communicating correctly, which has caused the system to stop working to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Insecure wiring to Flow Thermistor (upper LHS of heat exchanger), incorrect resistance values (9.7-10.3 kΩ at 25°C), or insecure PCB connections.

What causes this fault?

This fault occurs when the boiler's internal computer loses its ability to accurately monitor the temperature of the water leaving the heat exchanger. The most common reason is that the thermistor sensor has physically degraded or developed an electrical failure, but it can also be caused by a loose connection or a fault within the main control board. Because the boiler can no longer ensure the water isn't getting dangerously hot, it shuts down as a safety precaution.

Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like Flow Thermistor Fault — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Could it be time for a new boiler?

If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes