BoilerFaultCodesYour boiler is working correctly, but it has reached its annual anniversary and is reminding you that a routine safety check and service are now required.
This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.
Technical description: When the boiler has been installed for more than 1 year a message similar to the following screen will appear: SERVICE DUE Ideal Boilers 01482 498660
What causes this fault?
This message is triggered by an internal timer that tracks the number of months since the boiler was last commissioned or serviced. It is not caused by a mechanical failure, but rather a built-in reminder designed to ensure the appliance remains safe and efficient. Once the programmed time limit is reached, the software automatically displays the alert until it is reset by a qualified professional.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like SERVICE DUE — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.