Your boiler has stopped working because the internal fan, which safely exhausts gases produced during heating, is not running correctly.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan Fault
What causes this fault?
This fault occurs when the boiler's control system detects that the fan is not spinning at the required speed to safely clear exhaust gases. The most common reasons are a mechanical failure of the fan motor itself or a communication issue where the main circuit board is unable to send power or signals to the fan.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like F3 — no call-out fees, no surprises.
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Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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