Your boiler has lost power to a key internal safety part due to an electrical fault, meaning it cannot safely ignite to provide heating or hot water.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: The fuse F2 in the control panel is blown, caused by a short-circuit in the gas valve-circuit. Check the electrical connection of the gas valve for a proper functioning.
What causes this fault?
This fault occurs when an electrical component inside the boiler fails, causing a surge that blows a specific safety fuse on the main control board. The root cause is typically a short circuit within the gas valve's internal wiring, which prevents the boiler from safely controlling the fuel flow.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
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