Your boiler has lost power because an internal fuse has blown, likely caused by an electrical fault in the pump.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Check pump for shorts between L/N and L/E. Disconnect pump and lead to PCB 41, renew fuse and reconnect to determine faulty item.
What causes this fault?
This fault occurs when an electrical component within the boiler draws too much current, causing a safety fuse on the control board to blow and cut all power. The most common reason is that the central heating pump has developed an internal short circuit or has seized, often due to a build-up of debris or water leaking into its electrical housing.
This issue is most frequent at the start of autumn when the heating is turned on for the first time after summer, as the pump is prone to seizing after long periods of inactivity.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
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Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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