Your boiler has identified a problem with the fan motor, meaning it cannot safely clear waste gases and has shut down to prevent damage.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Air flow - Fan keeps turning / no tacho signal
What causes this fault?
This fault occurs when the boiler's control board tries to spin the fan but cannot confirm that it is actually moving or rotating at the correct speed. The most common reasons are a complete mechanical failure of the fan motor or a break in the delicate communication wires that send speed signals back to the main computer. Without this signal, the boiler cannot verify that it is safe to ignite and clear away harmful exhaust gases.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 529 — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Ideal Response SE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.