Your boiler's internal computer has encountered a critical error and can no longer communicate with the rest of the system.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: internal failure - electronic
What causes this fault?
This fault occurs when the boiler's main control board suffers a hardware failure, meaning it can no longer send or receive instructions to vital components like the pump or gas valve. The most common reason is an electrical short-circuit or component degradation on the circuit board itself, which prevents the 'brain' of the boiler from functioning correctly.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 460 — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Ideal Systemiser SE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.