Your boiler has shut down because the internal gases leaving the system have become too hot, which is a safety feature to prevent damage to the internal components.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Flue gas temperature too high
What causes this fault?
This fault occurs when the internal safety sensor detects that the exhaust gases have reached a dangerously high temperature, often due to a lack of water flow or a build-up of debris inside the heat exchanger. It essentially means the heat being produced isn't being carried away into your radiators efficiently enough, causing the internal components to overheat. In some cases, it can also be triggered by a faulty sensor providing an incorrect reading or damaged internal insulation.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like F003 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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