BoilerFaultCodes.com
1 High Lockout

Your boiler is not firing up properly because it cannot establish a steady flame after several tries.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame lockout after several ignition attempts

What causes this fault?

This fault occurs when the boiler tries to light itself several times but fails to detect a stable flame, causing the system to shut down for safety. The most common reasons include a buildup of carbon on the sensors, a blockage in the gas supply, or the internal spark not being strong enough to ignite the burner.

This issue is more frequent during the first cold snap of autumn when boilers are switched back on after being idle for several months.

Typical repair cost £120-350 (including labour)

DIY fix possible

Check that your gas prepayment meter has credit.Ensure your external gas stopcock is turned to the 'on' position.Press the reset button on the boiler control panel once.

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Protect yourself from future repair bills

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