Your boiler has detected an issue with its fan, meaning it cannot safely circulate air or clear exhaust fumes and has shut down as a safety precaution.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan fault
What causes this fault?
This fault occurs when the boiler's internal computer is unable to communicate with or control the fan, which is essential for pushing harmful exhaust gases out of the flue. The most common reason is that the fan motor has physically burnt out or stopped spinning, though it can also be triggered by loose electrical connections or a fault on the main control board.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
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A boiler cover plan would cover faults like F3 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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