Your boiler has detected an issue with the fan that clears exhaust gases, preventing it from starting up for safety reasons.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan or Fan Wiring Fault
What causes this fault?
This fault occurs when the boiler's main computer cannot establish a reliable connection with the fan or detects that it isn't spinning at the correct speed. The most common reason is a mechanical failure within the fan motor itself or a loose connection in the wiring that carries signals between the fan and the control board.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like E160 — no call-out fees, no surprises.
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Potterton Gold HE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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