BoilerFaultCodes.com
Lockout (Red) Flashing, Burner (Green) Flashing, Mains (Green) On High Lockout

Your boiler has stopped working because water is not moving through the system properly, causing it to overheat and shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Water Circulation LOCKOUT

What causes this fault?

This fault occurs when the water inside the boiler gets too hot because it isn't being moved away into your radiators or hot water tank quickly enough. The most common reason is a failed internal pump or a blockage in the pipework that is preventing the water from flowing. As a safety precaution, the boiler shuts itself down to prevent damage from overheating.

This issue often appears when you first turn the heating back on in autumn, as the internal pump can seize up after sitting idle during the summer months.

Typical repair cost £150-£350 (including labour)

DIY fix possible

Check that your central heating valves and radiator valves are openCheck that your boiler pressure is between 1 and 1.5 bar on the gaugeTurn the selector switch to 'Reset' for five seconds and then back to its original position

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