BoilerFaultCodes.com
Mains On (Green) light flashing Low Information

Your boiler is receiving electrical power but has been placed into standby mode or is waiting for a command to start heating.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: The main electricity supply is On

What causes this fault?

This occurs because the boiler is powered on but hasn't received a signal from your external controls to actually start burning gas. The most common reason is that your room thermostat is set too low or your wall programmer is currently in an 'off' period. It can also happen if the batteries in your wireless thermostat have run out, preventing the signal from reaching the boiler.

This is frequently seen during the transition into autumn when homeowners forget to turn their room thermostats up or haven't updated their heating schedules for the colder weather.

Typical repair cost £0-80 (including labour)

DIY fix possible

Check that your room thermostat is turned up high enough to call for heatEnsure your programmer or external timer is set to an 'On' periodCheck that the temperature control knob on the boiler itself is not set to the 'Off' position

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like Mains On (Green) light flashing — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Potterton Performa SL HE 9 2 is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes