BoilerFaultCodes.com
25 High Lockout

Your boiler has detected that a temperature sensor is not working correctly, which has caused the system to stop running to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Fault on Temperature Sensor

What causes this fault?

This fault occurs when the boiler's control board can no longer read accurate information from the flow temperature sensor. The most common reason is that the internal thermistor has physically failed or developed a short circuit, meaning the boiler can no longer safely monitor how hot the water is getting. In some cases, it may also be caused by loose or damaged wiring connecting the sensor to the main control unit.

Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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