BoilerFaultCodes.com
Spark at ignition electrodes neon flashing High Lockout

Your boiler is trying to light itself but failing to detect a flame, meaning your heating and hot water will not work.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: If the neon does not extinguish go to sections 'H' & 'K'.

What causes this fault?

This fault occurs when the boiler's internal computer tries to start the combustion process but cannot confirm that a steady flame has been established. The most common reasons are that the spark isn't strong enough to light the gas, the sensors are too dirty to 'see' the flame, or the gas valve isn't opening correctly to provide fuel.

Typical repair cost £120-£280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Protect yourself from future repair bills

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