BoilerFaultCodes.com
E129 High Lockout

Your boiler has failed to keep its flame lit while trying to automatically adjust its settings for efficient burning.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Loss of flame during calibration

What causes this fault?

This fault occurs when the boiler's internal computer tries to adjust the gas and air mixture to ensure it is burning fuel as efficiently as possible, but the flame goes out during the process. The most common reason is that the sensor responsible for 'seeing' the flame is dirty or worn out, or the gas valve isn't providing a steady enough flow for the boiler to complete its self-check. Because the boiler cannot guarantee a safe and efficient burn, it shuts down for safety.

Typical repair cost £100-£250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like E129 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Could it be time for a new boiler?

If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes